ELTE
Showroom Manager
Description
About the Role:
We’re looking for a Showroom Manager to join Elte, contributing to the leadership and growth of our retail and luxury sales team. This role involves engaging directly with clients, coaching and developing high-performing sales professionals, and helping deliver exceptional experiences in a fast-paced, design-driven environment. You will play an important part in fostering team performance, service excellence, and a positive culture, contributing to Elte’s ongoing growth and shared passion for considered design.
What you will do:
- Lead, coach, and inspire a team of sales professionals to achieve and exceed sales, gross profit, and customer experience targets.
- Drive day-to-day showroom performance by identifying opportunities to grow business, strengthen client relationships, and increase repeat sales.
- Support the recruitment, onboarding, training, and ongoing development of showroom team members through coaching, feedback, and performance support.
- Conduct regular team meetings and individual check-ins to communicate priorities, review results, and encourage continuous development.
- Deliver an elevated client experience by building strong customer relationships, ensuring timely follow-ups and that every showroom client receives elevated service
- Maintain visual and operational standards across the showroom, always ensuring a best-in-class presentation.
- Oversee daily showroom operations including scheduling, team coverage, and administrative responsibilities to ensure smooth and efficient execution.
- Act as a brand ambassador by demonstrating professionalism, product knowledge, and a passion for delivering outstanding service in every client interaction.
Who You Are
- A proven sales leader with 3+ years of experience managing sales teams in a retail or luxury goods environment.
- Experienced in direct sales, with a strong understanding of the home décor, design, or luxury retail industry.
- Influential, engaging, and able to motivate teams through a hands-on, servant leadership approach.
- Goal-oriented and business-driven, with a track record of meeting or exceeding revenue and profitability objectives.
- Highly organized and strategic, capable of prioritizing multiple projects while maintaining attention to detail.
- Skilled in problem-solving and decision-making, able to break down complex challenges into clear, actionable steps.
- An excellent communicator with strong interpersonal skills and the ability to work effectively with cross-functional teams.
- Adaptable to change and proactive in leading teams through periods of transition or growth.
- Proficient in CRM and point-of-sale systems (Salesforce and Storis experience preferred).
- Known for integrity, accountability, and a strong commitment to delivering exceptional client experiences.
Perks & Benefits:
Compensation:
- $80,000 - $90,000 Base Salary + Bonus
- RRSP Matching
Health & Wellness:
- Comprehensive health benefits, including medical and dental coverage, Monthly Medical Appointment Hours, Employee Assistance Program
PTO
- Vacation Days, Sick Days, Personal Days
Life:
- Company Social Events, Porkopolis, Discounts on Furniture, AD&D + LTD, Free parking
- Ongoing career development and opportunities for professional growth within a design-driven organization
Hours of Work:
- Weekends may be included in your schedule, Elte is open 7days a week and we ask you to work 5days (40hours) a week.
- Hours of Operation: 9:30am to 5:30pm Monday to Saturday & 12pm-5pm on Sundays
About Elte
At Elte, we believe in considered design and timeless pieces that elevate living spaces. Our family-owned company has partnered with visionary designers and artisans for over a century to bring the finest luxury furniture, rugs, lighting, and home décor to life. Our two three expansive Toronto showrooms anchor the city’s Design District, including our sister brand Mkt, focused on modern, curated living.
Our Use of AI in Recruitment
At Elte, we use AI only to support our active recruitment efforts on LinkedIn, leveraging LinkedIn Recruiter’s AI functions to help identify and reach out to potential candidates. We do not use AI to screen, filter, or review any applications or resumes, every application is manually reviewed by our recruitment team, and if not selected for a current role, may be personally added to our talent pool for future opportunities.
Application & Accessibility
We appreciate your interest in joining Elte. Applicants are encouraged to apply if this opportunity aligns with their experience and passion. Only candidates selected for an interview will be contacted.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA), and Elte Accommodation Policy, accommodations are available throughout the hiring process. Applicants should make their needs known in advance.
Learn more at https://www.elte.com and explore careers at https://elte-carpets-ltd.hirehive.com.
Compensation
$80,000.00 - $90,000.00 per year